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What to do if Spark Driver order is canceled due to food safety concerns
If you get a message on the Spark Driver app stating that an order was canceled due to food safety concerns, follow the instructions below.
- Press the Got It button to start the return process.
- Sliding the Return to Store bar will begin a return trip.
- Store parking is available in the curbside pickup area. Sliding the Confirm Arrival bar, then the Confirm Drop-Off button, will alert an associate of your arrival. Pressing the DONE button completes your drop off.
Note: If you are in a store completing a shopping and delivery order, and 60 minutes have passed since you picked up a perishable item and the order is canceled, you can return the items to the customer service desk.
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