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Everything Spark Drivers need to know when picking up an order from a store
In this article, I will go over everything Spark Driver app users need to know about picking up an order from a store.
Where Do You Go to Pick-up an Order at the Store
Curbside Orders
When picking up a curbside order, follow the directional signs throughout the parking lot and park your vehicle in any of the reserved spaces. Once you have parked, a Walmart associate will load the order into your vehicle.
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Do You Need to Put Orders in a Specific Place in Your Vehicle?
When you pick up a curbside or batched delivery order, a Walmart associate will bring the items directly to your vehicle and load them. Fragile items will be placed separately in the front seat to prevent damage during transit.
When picking up orders that are dispensed from inside the store, consider separating batched orders in different locations within your vehicle.
What Are Batched Trips?
Batched orders include orders for two or more customers, which means you will have multiple delivery points within one trip.
Each order within a batch will be dispensed from the same store location. Offers sent through the Spark Driver App will indicate whether batched orders are included.
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What If You Can’t Fit All Orders into Your Vehicle
If you should be unable to fit both orders in your car and need to drop one part of a batch order, speak with the store associate during the pick-up process; they will be able to un-batch an order if necessary.
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